It depends on what you and your clients are looking for!

Each of our dental plans offer different benefits and options. For advice on plan specifics, and support on how best to inform your clients, reach out to your Account Executive.

Don’t know your Account Executive? Agent Support to the rescue! Give us a message, and we’ll get you connected.

• Email us: agentsupport@ncd.com
• Call us: (844) 284-4944
• Text us : (469) 425-8419
• Click Here to Start a Live Chat with Agent Support

Association plans provide individuals access to the benefits typically available to larger organizations. By coming together and leveraging their collective bargaining power, association members gain access to more affordable, comprehensive coverage.

Associations provide members additional, exclusive benefits and resources, including access to their dental and vision plans. Association benefits include health, wellness, personal, and business benefits.

NCD by MetLife

All NCD by MetLife plans are paired with a membership to the National Fitness and Wellness Association (NWFA). The NWFA monthly membership fee varies depending on the dental plan selected, and is included in the members’ monthly billing.

The NWFA provides non-insurance benefits that help members and their families and pets stay strong, healthy, and active. Click here to learn more about the NWFA.

VSP Vision

All VSP Preferred Vision plans are paired with a membership to the NWFA as well.

Our NCD by MetLife dental plans give you access to dentists through the MetLife Preferred Dentist Program (PDP). Dentists participating in the PDP have agreed to limit their charge for a dental service to the Maximum Allowable Charge (MAC) for such service.

That means that if a certain dental procedure’s MAC is set at $400, your in-network dentist has agreed to only charge that amount. If your plan’s coinsurance is set to cover 80% of that dental procedure, then the plan will pay 80% of $400, which is $320.

If you choose a dentist who is not in the MetLife PDP network, we’ll still pay benefits for covered services. However, the percentage your plan covers is based on the MAC amount, not the total your dentist charges.

If your out-of-network dentist charges you $800 for the same dental procedure as above, but the MAC for your plan is still at $400 and your coinsurance is 80%, your plan will pay 80% of the MAC, not the total charge.

This means your out-of-network costs could be higher, because anything above and beyond the MAC is not covered by your plan, and would be your responsibility. In this example, your plan would pay that 80% of the $400 MAC, which is $320, and the remaining $480 would be your responsibility.

The reason for this difference is that out-of-network dentists have not entered into an agreement with the PDP to limit their charges. You are always free to receive services from any dentist you choose, and you don’t need authorization from us to use the dentist of your choice, but you can see how choosing an in-network dentist would likely save you money.

Yes! Visit this page for a detailed breakdown of all the benefits and discounts available at each level of membership to the National Wellness and Fitness Association.

No. The membership to the association is what allows members to gain access to the rewards and benefits, including the dental or vision plan itself.

Currently, none of our dental plans cover orthodontics.

Many of our dental plans cover implants, but there are some specific guidelines about when and how those implants can be covered. For more clarity, reach out to your Account Executive, or to Agent Support.

Yes. Our NCD by MetLife dental plans have a missing tooth clause. The missing tooth clause does not apply to congenitally missing teeth. To get the specific details about what that means for your clients, reach out to your Account Executive, or to Agent Support.

How to use these email templates:

1. First, click on the links to download the files.
2. Then, extract the .zip files, and upload them to your chosen email distribution system. If you haven’t done this before, you can google “how to upload an email template into” and then your email system, eg. Active Campaign, MailChimp, etc. 
3. Once uploaded, change out the temporary logo images with your logo images.
4. Change out the placeholder contact info for your contact info.
5. Please make sure to keep the rest of the email as intact as possible, especially the footer information and copyright from MetLife.

NCD by MetLife – Make you Smile

NCD by MetLife is Here

NCD by MetLife – More than Just the Basics

NCD by MetLife – Keep Things Simple

We’d love to hear it! Please feel free to reach out to your Account Executive directly with your questions.

If you don’t know your Account Executive, please send a message to Agent Support, and we can help you out.

Email us: agentsupport@ncd.com
Call us: (844) 284-4944
Text us: (469) 425-8419

Click on the purple text bubble icon in the bottom right corner of any Launchpad page to open a live chat with Agent Support during business hours. (8:30am – 5:30pm CST)

NCD by MetLife plans are currently available in the following states. Go to Product Map to determine which products are available in each state.

• Alabama
• Arizona
• Arkansas
• California
• Colorado
• Connecticut
• Delaware
• Florida
• Georgia
• Hawaii
• Idaho
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Louisiana
• Maine
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Mississippi
• Missouri
• Montana
• Nebraska
• Nevada
• New Hampshire
• New Jersey
• New Mexico
• New York
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Pennsylvania
• Rhode Island
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Vermont
• Virginia
• West Virginia
• Wisconsin
• Wyoming

NCD by MetLife plans are NOT available in the following states:

• Alaska
• Maine
• Montana
• New Hampshire
• New Mexico
• South Dakota
• Vermont
• Washington

Curious about rates? Pricing is based on zip code. Below are member-only price ranges for each product:

• NCD Value by MetLife: $35
• NCD Essentials by MetLife: $59 – $79
• NCD Complete by MetLife:  $78 – $96
• NCD Elite 1500 by MetLife: $55 – $60
• NCD Elite 3000 by MetLife: $69 – $76
• NCD Elite 5000 by MetLife: $79 – $87
• NCD Smile 1000 by MetLife: $27 – $32
• NCD Smile 2500 by MetLife: $33 – $47
• VSP Preferred Plan by NCD: $22
• NCD Vision by VSP (Oregon Only): $23

Please consult your personal enrollment link for the most current rates, as well as rates for plans with spouses and dependents.

(Need help with your personal enrollment link? It should look something like this:

…where the XXXXXX is your NCD Agent ID. If you need help, please reach out to Agent Support!)

https://enrollment.ncd.com/XXXXXX

Coverage for Preventive and Basic services starts on day one for all NCD by MetLife dental plans. There is no waiting period for Major services on most NCD by MetLife dental plans. See individual plan details at Agent Resource Hub – NCD Agents.

No, we do not accept proof of prior coverage waivers for NCD by MetLife plans.

Yes, all NCD by MetLife dental plans include membership to the National Wellness and Fitness Association. The association fee is included in the total monthly cost.

Implant services are covered under several NCD by MetLife dental plans. Like many dental plans, there are specific guidelines around implants. To learn more about implants, please reach out to Agent Support or to your Account Executive!

We’d love to hear it! Please feel free to reach out to your Account Executive directly with your questions.

If you don’t know your Account Executive, please send a message to Agent Support, and we can help you out.

Email us: agentsupport@ncd.com
Call us: (844) 284-4944
Text us: (469) 425-8419

Click on the purple text bubble icon in the bottom right corner of any Launchpad page to open a live chat with Agent Support during business hours (8:30am – 5:30pm CST).

Our VSP Preferred Plan by NCD is currently available in the following states:

• Alabama
• Arizona
• Arkansas
• California
• Colorado
• Connecticut
• Delaware
• Florida
• Georgia
• Hawaii
• Idaho
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Louisiana
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Mississippi
• Missouri
• Nebraska
• Nevada
• New Jersey
• New York
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Pennsylvania
• Rhode Island
• South Carolina
• Tennessee
• Texas
• Virginia
• West Virginia
• Wisconsin
• Wyoming

Our NCD Vision by VSP plan is available in the following state:

• Oregon

Our VSP Preferred Plan by NCD plan is NOT available in the following state:

• Washington

The VSP Preferred Plan by NCD and the NCD Vision by VSP plans are very similar.

The primary difference between them is that NCD Vision by VSP is only available in Oregon.

The VSP Preferred Plan by NCD offers a $20 exam, up to $220 allowance for featured frame brands, and an $150 allowance for contacts in lieu of lenses.

The NCD Vision by VSP Plan offers a $15 exam, up to $140 allowance for featured frame brands, and an $120 allowance for contacts in lieu of lenses.

Yes! Your enrollment portal allows you to sell a vision plan individually.

$50 copay on VSP Preferred Plan by NCD
$0 – $175 copay on NCD Vision by VSP plan

VSP Preferred Plan by NCD – $200 every 24 months ($220 for featured brands)
NCD Vision by VSP – $120 every 12 months ($140 for featured brands)

Yes, all of our vision plans include membership to the National Wellness and Fitness Association. Association fee is included in total monthly cost.

We’d love to hear it! Please feel free to reach out to your Account Executive directly with your questions.

If you don’t know your Account Executive, please send a message to Agent Support, and we can help you out.

Email us: agentsupport@ncd.com
Call us: (844) 284-4944
Text us: (469) 425-8419

Click on the purple text bubble icon in the bottom right corner of any Launchpad page to open a live chat with Agent Support during business hours (8:30am – 5:30pm CST).

You should have received a welcome email from agentsupport@ncd.com with your enrollment portal link, but if you didn’t get it (or can’t find it) that’s okay! Please reach out to Agent Support ASAP so we can re-send that email.

Each time you use your personal enrollment link to begin a new member’s enrollment process, it’s important to start with the correct URL.

Your personal enrollment link should look like this:

https://enrollment.ncd.com/XXXXXX (where the XXXXXX is your unique Agent ID)

If there is anything after your Agent ID in the URL, that means you are using a cached version of the site, and it may contain a prior member’s enrollment information. If you’re seeing enrollment information already filled out when you’re trying to enroll a new member, check that the URL you’re starting with is correct.

We suggest that you open a new window or tab with your personal enrollment link and begin the enrollment process with this fresh, correct link.

We also recommend that you double-check any bookmarks you may have of this link, and ensure that you have bookmarked the correct URL.

If you encounter any difficulties with this, please reach out to our Agent Support team for assistance.

No, we exclusively use online enrollment at this time.

Please contact Agent Support ASAP so we can help troubleshoot this issue for you.

If you don’t know your Account Executive, please send a message to Agent Support, and we can help you out.

Email us: agentsupport@ncd.com
Call us: (844) 284-4944
Text us: (469) 425-8419

Click on the purple text bubble icon in the bottom right corner of any Launchpad page to open a live chat with Agent Support during business hours (8:30am – 5:30pm CST).

If you’re an independent agent wishing to contract with NCD directly, reach out to Agent Support to get the application link.

If you’re already working with an upline, you may need to reach out to them to get your unique contracting link. If they’re not set up with us to bring on a downline, they can email Agent Support to make that happen.

In addition to the contracting link, you’re going to need a few things:

• Your Individual NPN (even if you’re applying as an agency!)
• Your current W-9
• E&O coverage documents

(While you are required to have E&O coverage to contract with NCD, you are not required to submit proof of E&O coverage with your application.  NCD reserves the right to request proof of E&O coverage when necessary.) 

Then, simply complete your application online! If Agent Support needs anything else from you, they’ll reach out to you at the email you provided.

Once your application has been submitted, our outstanding Agent Support team will complete your contracting application audit.  We try our best to get contracting completed within 24 hours.  If we need additional information, Agent Support will contact you through the email or phone number you provided. 

As soon as your contracting audit is complete, you will receive an email containing key information, including your personal enrollment portal link and access to your back office.

Please contact Agent Support if you see this, or any other error, when trying to complete your contracting application. We can check to see if you may already be in our system, or troubleshoot whatever issue is going on.

Email us: agentsupport@ncd.com
Call us: (844) 284-4944
Text us: (469) 425-8419

Click on the purple text bubble icon in the bottom right corner of any Launchpad page to open a live chat with Agent Support during business hours (8:30am – 5:30pm CST). 

Yes! One contract with us is all you need.

When we complete your contracting audit, we ensure that your licenses are up to date in our system. This means that as soon as you receive your welcome email, you are ready to go in all of the states in which you currently hold active licenses.

Email us: agentsupport@ncd.com
Call us: (844) 284-4944
Text us: (469) 425-8419

Click on the purple text bubble icon in the bottom right corner of any Launchpad page to open a live chat with Agent Support during business hours (8:30am – 5:30pm CST). 

For agents contracting directly with NCD, our street level commission rates are:
NCD Core by MetLife – 21%
NCD Elite by MetLife – 21%
NCD Smile by MetLife – 29%
VSP Preferred Plan by NCD – 34%
NCD Vision by VSP – 34%

For new business, commissions are paid weekly to agents.

For existing business, commissions are paid monthly to agents.

Level.

Agents continue to receive commissions for the lifetime of the policy.

Talk to us!

Email us: agentsupport@ncd.com
Call us: (844) 284-4944
Text us: (469) 425-8419

Click on the purple text bubble icon in the bottom right corner of any Launchpad page to open a live chat with Agent Support during business hours (8:30am – 5:30pm CST).

Our dedicated, US-based Agent Support team is here for you, Monday through Friday, 8:30 AM to 5:30 PM CST, with lightning-fast help for:

• New contracting questions
• Commissions questions
• Technical support
• General inquiries
• License, E&O, W-9, and all other document updates
• Address and name changes
• Upline change requests

There are several easy ways to get in touch with us:

• Email us: agentsupport@ncd.com
• Call us: (844) 284-4944
• Text us: (469) 425-8419
• Click on the purple text bubble icon in the bottom right corner of any launchpad page to open a live chat with Agent Support during business hours.

Ken Hill

States: AL, AR, CO, FL, GA, IL, IN, IA, KS, LA, MI, MN, MS, MO, NE, NM, NC, ND, OK, SC, SD, TN, TX, WI

Schedule a call with Ken here: https://calendly.com/ken-ncd

214-427-5915

ken@ncd.com

Sabrina Billinger

States: AK, AZ, CA, CT, DE, HI, ID, KY, ME, MD, MA, MT, NV, NH, NJ, NY, OH, OR, PA, RI, UT, VT, VA, WA, WV, WY

Schedule a call with Sabrina here: https://calendly.com/sabrina-ncd

214-227-9985

sabrina@ncd.com